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Customer Care Hours
| Monday – Friday: | 8am - 7pm (ET) |
| Saturday: | 10am - 6pm (ET) |
| Sunday: | 12pm - 6pm (ET) |
| Friday, August 30: | 8am - 3pm (ET) |
| Monday, September 2: | CLOSED (Labor Day) |
| Friday, July 5: | 9am - 5pm (ET) |
| Monday – Friday: | 8am - 8pm (ET) |
| Monday, December 31: | 9am - 5pm (ET) |
| Tuesday, January 1: | CLOSED (New Year's Day) |
Customer Care
Due to high phone traffic, please reach out to our customer care team
via email at help@mzwallace.com for assistance.
Need answers fast?
to chat live — right away — with a member of our Customer Care team.
SoHo Flagship
93 Crosby Street
New York, NY 10012
| Monday - Saturday: | 11am - 7pm (ET) |
| Sunday: | 12pm - 6pm (ET) |
| Monday, September 2: | 11am - 5pm (ET) |
| Tuesday, January 1: | CLOSED (New Year's Day) |
Upper East Side
993 Lexington Avenue
New York, NY 10021
| Monday - Saturday: | 10am - 6pm (ET) |
| Sunday: | 12pm - 5pm (ET) |
| Monday, September 2: | 10am - 5pm (ET) |
| Monday, September 9: | CLOSED |
Retail Specialist
Press & Social Media Inquiries
Wholesale Inquiries