Support
Contact Us
Please note, due to COVID-19, you may experience shipping delays over the following few weeks.
We’re here to help.
| Customer Care Hours | ||
|---|---|---|
| Monday – Friday: | 9:30am - 6pm (ET) | |
| Saturday: | 10am - 6pm (ET) | Closed |
| Sunday: | 12pm - 6pm (ET) | Closed |
| Monday, September 7: | Closed (Labor Day) | |
| Friday, February 21: | 8am - 7pm (ET) | |
Customer Care
Due to high phone traffic, please reach out to our customer care team
via email at help@mzwallace.com for assistance.
Need answers fast?
to chat live — right away — with a member of our Customer Care team.
Upper East Side
993 Lexington Avenue
New York, NY 10021
| Temporarily Closed | |
| Monday - Saturday: | 10am - 6pm (ET) |
| Sunday: | 12pm - 5pm (ET) |
Retail Specialist
Press & Social Media Inquiries
Wholesale Inquiries