Support
Contact Us
Due to our warehouse closing and carrier delays related to COVID-19, we will not be able to ship out orders until after April 4.
We’re here to help.
| Customer Care Hours | ||
|---|---|---|
| Monday – Friday: | 9:30am - 6pm (ET) | |
| Saturday: | 10am - 6pm (ET) | Closed |
| Sunday: | 12pm - 6pm (ET) | Closed |
| Monday, February 10: | 8am - 7pm (ET) | |
| Friday, February 21: | 8am - 7pm (ET) | |
Customer Care
Due to high phone traffic, please reach out to our customer care team
via email at help@mzwallace.com for assistance.
Need answers fast?
to chat live — right away — with a member of our Customer Care team.
SoHo Flagship
93 Crosby Street
New York, NY 10012
| Temporarily Closed |
Upper East Side
993 Lexington Avenue
New York, NY 10021
| Temporarily Closed | |
| Monday - Saturday: | 10am - 6pm (ET) |
| Sunday: | 12pm - 5pm (ET) |
Retail Specialist
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Wholesale Inquiries