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Start a new return or check on the progress of an existing return.
US Returns: Returns are credited to the original form of payment and a flat fee of $8 will be deducted from your return if you choose to use of our FedEx return label. Your refund will be credited back onto the original form(s) of payment up to 7 business days of our warehouse receiving your return.
Return shipping is complimentary within the US only
Please create a Return Label with the form below. The Return Label is issued by FedEx. If you do not qualify for free return shipping and you use our Return Label, a flat fee of $8 will be deducted from your refund. Alternatively, you can use the shipping carrier that is most convenient for you. Please note that in this case you will assume all shipping costs.
This Return Authorization has been completed.
Please contact customer care if you have any questions - 1 (888) 601-4699.
Due to COVID-19, our warehouse will temporarily be closed to protect the
health and safety of our employees and community. As a result, we will
be unable to accept returns during this time. To best accommodate our
customers, we are extending our return period to 60 days from the day of
purchase. You may still submit a return request at any point, and we
will provide a shipping label for approved return requests as soon as we
are able to receive shipments again (the expected date is April 4).